The information on this website (Site) is published by OTT. Any contents or information (the
"Information") contained on this Site are provided
as a general source of information on ly and should not be considered as advice on any investments
or services of OTT, and OTT will not be held
liable for inaccuracies in the information presented.
If you wish to access and use this Site, you must accept and agree to be bound by and comply with the terms below. Before using this Site, please carefully read the following terms:
IMPORTANT NOTICE: THE FOLLOWING STATEMENT GOVERNS USE OF THIS SITE. BY ACCESSING THIS SITE, YOU ACKNOWLEDGE AND AGREE WITH THE FOLLOWING TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT OR DO NOT ACCESS THIS SITE.
Use of this Site
Access to this Site is subject to applicable procedures of OTT, which may be developed or updated
from time to time. OTT will make its best
efforts to keep this Site operational. However, OTT cannot guarantee that the Site will always be
accessible, and may in its sole discretion,
modify, suspend or terminate the access or services provided to you through this Site without
The contents of this Site are provided for informational purpose, and are not intended to provide specific individual advice including, without limitation, investment, financial, legal, accounting or tax. Please consult with your own professional advisor on your particular circumstances.
All content or any price information on the Site is presented only as of the date posted and may be
superseded by subsequent market events or
for other reasons. The contents or information provided on the Site may be changed, modified or
updated from time to time without prior
notice. You agree to review the Site regularly and accept those modifications if you continue to use
Reasonable effort has been made to ensure that the information and material contained in this Site is accurate and up-to-date at the time of posting. However, OTT cannot guarantee the accuracy, completeness or authenticity of any site content or site functionality, and accepts no responsibility for any loss arising from any use of or reliance on the information contained herein on the Site.
Third Party Websites or Links
Links to other parities' web sites are intended for convenience only. OTT does not review, endorse, approve or control the content of those sites or their products and services. Similarly, OTT does not endorse sites which refer to our site. Linking to any other site is at your sole risk and OTT will not be responsible or liable for any damages in connection with linking or any consequences associated with contents of those sites.
The inclusion of any Site information, acknowledgments or identification of persons and entities shall not, in any manner, be construed as an endorsement for the product, person or entity by OTT. No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information on this Site.
Security and Confidentiality
The Internet is not a secure medium to ensure privacy or security, and use of the Internet or a
website (including information transmitted to the
website) may be subject to access by, or disclosure to, other persons. As such, complete security
and confidentiality over the Internet is not
possible. As with other communication medium (e.g. cell phones, mail), any unprotected E-mail
communication over the Internet is not
confidential, subject to possible interception, alteration or loss. OTT shall not be responsible or
liable for any harm that you or any other person
may suffer in connection with any such breach of confidentiality or security.
Personal, confidential and/or proprietary information with respect to OTT's clients or business can only be accessed by OTT's employees, account representatives, and officers, and should be kept confidential and not shared with any unauthorized persons or parties.
Information provided to OTT through this Site or other means is used for intended business purposes only in order to serve you as an existing or prospective client. Personal information that you disclose while visiting the Site will be respected by OTT, and policies governing the protection of privacy on the Site are observed and developed. OTT takes any reasonable steps to prevent unauthorized access to this Site. Related technology or technical and navigational information may be used to improve web functionality for a better service.
Copyright and Trademarks
This Site is proprietary to OTT, and the contents of the Site are protected by applicable copyright laws. All texts, illustrations, graphics and images displayed on the Site are and shall remain at all times the property of the OTT. Without express prior written permission from OTT, no one is granted to copy, distribute, modify, post, or produce any text, graphics, video audio, software code or user interface design or logos. Any unauthorized use or exploitation of such marks and names of OTT or retransmission, or other copying or modification of trademarks and/or the contents of this Site is strictly prohibited. Most of names, titles, phrases, logos, icons, words, graphics or designs or other content in this Site may constitute trademarks or trade names, registered or not, property of OTT, its affiliated companies or subsidiaries and represent only part of their intellectual property. The display of trademarks and trade names in this Site does not imply that a license of any kind has been granted, and you are not permitted to use these marks or names without express consent from OTT.
The laws of the Province of Ontario and the applicable federal laws of Canada shall govern as to the interpretation, validity, and any use of the Site. You hereby agree that any litigation arising out of or in connection with the use of this Site shall be exclusively in the province of Ontario courts of Canada.
Disclaimer of Liability
Use of the Site shall be on an "as is" basis entirely at your own risk. Neither OTT, nor any of its affiliates, nor any officer, director, or employee, nor those associated with the creation of the Site or its contents, shall be liable or responsible in any way for any harm, loss or damage that may arise in any connection with your use of this Site or reliance upon the Site or its contents whatsoever, including without limitation any direct, indirect, special, third party, incidental, economic, or consequential damages, exemplary or punitive or any unauthorized use or reproduction of the Information on the Site, even if OTT has been advised of the possibility of such damages.
All products and services of OTT and its any affiliates are subject to the terms and conditions as
specified in the applicable account applications
or services agreements, and a client’s account or business relationship can only be established
through such documents signed with OTT, which
will govern the use of OTT’s products or services.
All obligations of OTT with respect to products and services on this Site are subject to acceptance or approvals of the applications by OTT. In case of discrepancies between the English and other language versions of the Terms above and content of this Site, the English version shall prevail.
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It is OTT’s policy to respect confidentiality and privacy of individuals who open an account or have
a business relationship with OTT. Under the
applicable law, OTT has an obligation to collect information from its clients and verify their
identity to meet regulatory requirements. This
personal information submitted.
Principles of PIPEDA
Principle 1 – Accountability
Principle 2 – Identifying Purposes
The purposes for which personal information is collected shall be identified before or at the time the information is collected.
Principle 3 – Consent
The prior knowledge and permission of the individual are required for the collection, use or disclosure of personal information, except for legal or security reasons.
Principle 4 – Limiting Collection
The collection of personal information shall be limited to that which is necessary for the purposes identified. Personal information shall be collected by fair and lawful means.
Principle 5 – Limiting Use, Disclosure and Retention
Personal information will not be used, disclosed or retained for purposes other than those stated at the time of collection, except with the permission or consent of the individual, or as permitted or required by law.
Principle 6 – Accuracy
Personal information shall be as accurate, complete and current as is necessary for the identified purposes for which it is to be used.
Principle 7 – Safeguarding Information
Personal information will be protected by safeguards appropriate to the sensitivity of the information.
Principle 8 – Openness
The policies and procedures of an organization relating to the management of personal information will be made readily available to its clients and employees for specific information.
Principle 9 – Individual Access
Upon request, an individual will be informed of the existence, use and disclosure of his or her personal information and shall be given access to it. An individual will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
Principle 10 – Handling Client Complaints and Suggestions
Individuals can address any complaint regarding compliance with the above principles to the Privacy Officer of an organization.
Privacy Practices of OTT
OTT recognizes an individual’s right to privacy and adheres to the above ten principles of PIPEDA when using personal information for legitimate business purposes. The above privacy regulations pertain to all employees or representatives of OTT. Each employee of OTT is required to be responsible for client personal information under his or her control and designated officers are accountable for compliance with this Policy. Personal information refers to information that can identify an individual, including age, marital status, home address and telephone number, personal email address, employment history, social insurance number, bank account information or credit history etc. Such information may be provided to us on an account application or a business contract signed, or by a phone call, correspondence in mail or email to us, or by use of our website.
Why Your Personal Information Is Required
OTT is required by law to obtain and collect certain personal information about you as a client in order for us to set up and maintain an account or provide services for you. As stated below, such information will allow OTT to carry out its obligations under law and policies regarding client identification and verification, and help establish a relationship with you and provide the best possible service to meet your needs.
* To understand and establish your identity as a client;
* To create a client record or file as required at OTT;
* To understand your needs and assess your eligibility for our services and products;
* To provide you with the services you have agreed to obtain from OTT;
* To maintain business relations and protect you and us from error or any fraud; and
* To comply with all applicable law, regulations and compliance requirements.
Obtaining Your Consent
You consent is obtained before or at the time opening an account or establishing a relationship with OTT. At such times, you will be required to provide certain personal information in order for us to establish the account or provide you services. The information may be collected via an OTT application form or agreement, in which case you will formally indicate your consent for OTT to collect and use your personal information when you sign the application or agreement. You may wish to withdraw your consent; however, without required information, OTT may not be able to maintain your account or provide you services requested.
Purposes of Using Your Personal Information
After your personal information is provided to OTT’s employees or representatives, OTT may use it for the following purposes:
* To identify you as a client and create a Client Record or client information file for you;
* To establish and administer your account, and execute your transactions or services requested;
* To maintain, store, record and determine your account, transactions or services related records;
* To ensure our records about you are accurate, and verify information obtained when necessary;
* To provide you with your account, transactions or services related confirmations or statements, receipts or other information that may be requested or needed to meet your needs;
* To provide you with quality client service and support on your account, transactions or services;
* To maintain our business relationship with you and protect the interests of you and OTT; and
* To meet all applicable legal, regulatory and compliance requirements of OTT, such as the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
When communicating with you for the purposes above, you consent to receiving your account, transactions or services related communications from us in any form, including mail, email, or phone call, or Internet.
How Personal Information Is Collected and Recorded
OTT collects personal information from you as a client in a number of ways as stated below. These ways apply to all methods of collecting personal information including hard copy, electronic and verbal means, and the personal information provided by you will only be used for the purposes indicated in the section above.
* Directly from you, when you provide information and sign on OTT’s account application or agreement
or transaction documents completed
and submitted to OTT for services or products you requested.
* Your voluntary disclosure of personal information directly to OTT by phone, mail, email, or our website, and such client account or service related information will be recorded and kept properly.
* By contacting OTT staff or through those you authorized in writing to conduct business on your behalf.
OTT protects your personal information by using appropriate storage, which may be kept in electronic
or paper format, and is gathered in a
“Client Record”. Such record or client file may include information about your name, date of birth,
address, phone number, identification,
occupation etc. Depending on the type of business or service duties required, OTT may need to keep
additional information about your account,
transactions or when identified as a necessity during the business process, or as required by
applicable law or compliance policy.
During the process of providing services to you, OTT employees are required to obtain accurate, complete and current personal information from you, and keep it updated as is necessary for the identified purposes related to your account, transactions, or services. Such information is required to be provided and updated timely in order for us to provide you with better services and meet our regulatory requirements.
Limiting Use, Disclosure and Retention of Personal Information
Any personal information collected from you will only be used for the purposes identified at the
time of collecting and will be retained for as
long as is necessary to serve your account, provide services, or retain it for a period as required
by applicable law or requirements. If certain
information requested is not provided, OTT may not be able to assess your application or needs.
In the course of business activities, all employees of OTT and authorized representatives or service providers are required to protect the confidentiality of client personal information for limited use and stated purposes only. Access to your personal information is restricted to those authorized staff and representatives or service providers who need it to do their jobs. Under no circumstances client personal information will be given or sold to other companies for their own use.
OTT may disclose your personal information to a related third party, business partner or government agency under certain circumstances below. This is done only to meet your service requirements or as may be required by any relevant law or government agencies.
* If a disclosure is connected to the purposes indicated by using service providers authorized, in
which case, OTT signs an agreement with it to
ensure appropriate controls and protections are in place;
* You have authorized us to do so for services needed by using financial institutions nominated by you;
* It is required by law, government agencies, or legal requests related to your account activities.
Protecting and Safeguarding Your Personal Information
OTT is committed to protecting your personal information in a manner consistent with our privacy practices. In order to ensure client personal information is protected, OTT keeps client information securely in its offices, and requires all its employees to adhere to related policies and procedures during daily work when handling client information, and takes appropriate security measures to safeguard your personal information. The security measures used include the following:
* Physical access security, restricted access to our offices;
* Passwords set up on our systems;
* Limited access to client records for those staff who need to know for their work;
* File encryption put in place to avoid unauthorized access, modification, or use;
* Requiring authorized third party service providers or business partners to take appropriate measures to secure our client information or remedy it if a breach is occurred;
* Disposing or destroying personal information as required by following procedures to use proper means or safeguards to prevent those
unauthorized from gaining access to the information during the process.
Right to Access Your Personal Information
You have the rights to know and ask questions about your personal information after your personal information has been provided to OTT for your account set up, transactions or services signed. The right may include the following:
* Whether we hold any personal information about you;
* How we collect, use or disclose your personal information;
* Whether and how you can see or access that information;
* Accuracy or completeness of your personal information;
* Other questions or issues you may have about your personal information.
You can contact us by phone, fax, mail or email by using the contact information listed
below. When requesting access to your information,
normally a full access to your information is provided. However, there may be some legal or
administrative limitations for certain cases.
You may also request the specific information about our policies and procedures relating to the management of your personal information by reviewing this Policy or contacting us by using the information provided below.
Resolving Your Questions and Concerns
OTT employees are required to record and maintain the accuracy of your personal information on your file and ensure that it is accurate, complete and up-to-date. However, from time to time, there may be an error occurred. If you find any inaccurate information on your account or transactions, or your personal information has changed, please notify us immediately. We will correct or update it timely. In addition, if you have any questions, concerns or a complaint about your personal information, please contact us directly by using one of the methods below. Upon receipt of your request or complaint, we will contact you as soon as possible to ensure that the necessary corrections or changes are made timely, and will act diligently to address your concerns or resolve problems appropriately.
Telephone: (+1) 416-499-2258
Fax: (+1) 416-391-2992
Mail: 1123 Leslie Street,