Get the

White Golve Treatment.

OTT Pay has your back with knowledgeable and friendly service that is attentive and quick to respond.

How to reach us for help:

Hours of operation

9 am to 5:30 pm EST
Monday to Friday

Submit a Support Ticket.

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The OTT Pay Support Advantage.

Eager to Serve

Our support team is always ready to help you with any issues or questions regarding our products and services. We pride ourselves on being friendly, professional, and knowledgeable.

Always Listening

We place a high value on merchant feedback and satisfaction. That’s why we offer multichannel support. You can reach us by phone, email, or social media, we're here for you.

Personal Touch

We provide personalized and tailored solutions for your business needs. Whether you need to integrate our payment system, optimize your marketing strategy, or access our analytics tools, we have the right experts and resources.

Support Services Offered

Professional Installation and setup of our payment system on your website or app
Troubleshooting and resolving any technical issues or errors
Training and guidance on how to use our features and functions
Consultation on how to grow your business and reach more customers through payments
Access and assistance with our dashboard, reports, and analytics tools
Distribution & Lifecycle services: key injection, deployment, repairs, warehousing, logistics. All hardware is owned by OTT Pay.

Exceptional Support Benefits

Education on our secure, fast, and convenient payment system that supports a World of Payments
Insights on Tools to succeed for getting the most of our comprehensive and flexible platform – such as managing your transactions, invoices, refunds, and promotions
Dedicated & Experienced Team that understands your business goals and challenges, offering strategies to help make everyday business easier