Reflecting on 2024: Closing Another Year of Milestones

Jan 6, 2025
4 minutes Read
OTT Pay ends the year with new innovations, product updates and more! Read about our 2024 achievements.
Reflecting on 2024: Closing Another Year of Milestones

2024: Milestones Met and Exciting Changes Ahead

As 2025 kicks off, the team at OTT Pay looks back fondly at all the progress, triumphs, and momentum we’ve built during the past year. 2024 has been a year of transformation for OTT Pay and we couldn’t be more excited about what’s to come in 2025.

We take this opportunity to reflect and celebrate some of the milestones that have shaped our journey in 2024.

Streamlining acceptance of 50+ new international e-wallets from over 20 countries onto our network, World of PaymentsTM catapults OTT Pay into a world beyond Chinese mobile payments. The new platform promises to unlock new global markets for businesses by letting customers pay the way they’re accustomed to in store and online.

Stay tuned for more exciting developments on this front!

customer paying merchant with their smartphone on an OTT Pay POS Terminal

You can learn all about World of Payments on the new OTT Pay website that launched early in 2024. Beyond reinventing the OTT Pay brand, the site features interactive content and insightful messaging that truly communicates how we add value to partners, retailers, merchants, online sellers and shoppers alike.

In addition to providing excellent information on our range of products and services, the new website also showcases who we are – with context about our team, history, culture, and video testimonies.

Led by our SVP of Partnerships & Key Accounts, Martin McCann, OTT Pay was active at industry events from North America to Asia. We also exhibited and presented at premier events like the Payments Canada Summit, eTail Canada, PAXCON, and the Global Fintech Fest in Mumbai.

In addition, we proudly hosted The Bilateral Business Synergies: Philippines and Canada Trade Forum with the Philippine Canadian Chamber of Commerce (PCCC). This event featured discussions on advancing Philippine-Canadian business relations.

These forums presented opportunities for us to introduce World of Payments. And we found a captive audience connecting with industry leaders who share our core values of embracing diversity and adapting to North America’s evolving demographics via fintech.

Panel of speakers at PAXCON 2024

Further to updating our open platforms to support our strategic partnerships and ease of integration, we rolled out product updates to better serve our merchants and remain an industry leader.

We launched a powerful PayFac platform this year to service e-Commerce merchants in Canada and the United States. Attaining PayFac (Payment Facilitator) status gives us more control over the entire payment process; specifically with onboarding, underwriting, risk management, and transaction monitoring. These changes let us serve our merchant partners with faster, more convenient response times. They make us a one-stop source for support, with the ability to offer the most competitive rates. 

Our Product Development team facilitated a ground-breaking integration for one of our key account partners by integrating our Chinese Mobile Payments gateway into their existing software interface within their POS cash registers alongside credit and debit payments. The unified payment experience supported new revenue streams while maintaining the continuity of their existing payment infrastructure, so virtually no training was required at the store level. We look forward to building upon this expertise with many more ISVs and VARs in the coming year.

In last-minute news to close out the year,  we’re thrilled to announce an upgrade of the OTT Pay Plus App for our Smart POS Terminal. Now, merchants can take payments from American Express, Discover, Diners Club, UnionPay card present and JCB card on our All-in-One device. This innovation arms merchants with an OTT Pay Smart Terminal that now supports 13 different payment methods!

OTT Pay Smart POS Terminal showing acceptance of Visa, Mastercard, Interac, American Express, Google Pay, Apple Pay, JCB, WeChat Pay, AliPay, and Union Pay

We remain committed to staying ahead of the industry while delivering the highest quality products and services to our partners and merchants. We’re grateful for the communities we’ve established, and we’re honoured to be part a diverse and evolving fintech landscape.

Here’s to another successful year and we look forward to creating new milestones in 2025!

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